{"id":2719,"date":"2021-02-27T17:14:52","date_gmt":"2021-02-27T14:14:52","guid":{"rendered":"https:\/\/www.stiystil.com.ua\/?page_id=2719"},"modified":"2025-10-27T11:28:45","modified_gmt":"2025-10-27T09:28:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.stiystil.com.ua\/en\/faq\/","title":{"rendered":"You have questions?"},"content":{"rendered":"\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\">\n<h2 class=\"has-text-color\" style=\"color:#114291\">Didn`t find your question?<\/h2>\n\n\n\n<p>Please contact us and we`ll give you all answers you need!<\/p>\n\n\n\n<div class=\"wp-block-buttons\">\n<div class=\"wp-block-button zadati\"><a class=\"wp-block-button__link\">Ask us<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><style id=\"kt-blocks_a11716-7d\">.kt-accordion-id_a11716-7d .kt-accordion-panel-inner {background:#ffffff;border-width:0px 1px 1px 1px;}.kt-accordion-id_a11716-7d .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header {color:#444444;background:#ffffff;border-color:#eeeeee #eeeeee #eeeeee #eeeeee;font-size:18px;line-height:24px;border-radius:0px 0px 0px 0px;border-width:1px 1px 1px 2px;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;margin-top:10px;}.kt-accordion-id_a11716-7d .kt-blocks-accordion-header .kt-btn-svg-icon svg {width:18px;height:18px;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before {background:#444444;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( 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.kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger {background:#444444;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before {background:#ffffff;}.kt-accordion-id_a11716-7d .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active {color:#444444;background:#ffffff;border-color:#eeeeee #eeeeee #eeeeee #0e9cd1;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before {background:#444444;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger {background:#444444;}.kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a11716-7d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before {background:#ffffff;}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_a11716-7d kt-accordion-has-21-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_387d32-2d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>What are the main differences between the PRO and LITE models?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>Height range. <\/strong>For the PRO model base, the height range is from 62 to 127 cm (if you take into account the thickness of the tabletop that overlaps the base and is on average 2 cm, then the maximum height of the assembled table is 129 cm; with an oak tabletop &#8211; 131 cm). For the LITE &#8211; the range is from 62 to 122 cm (accordingly, the maximum height with a 2 cm thick tabletop is 124 cm; with oak &#8211; 126 cm). <\/p>\n\n\n\n<p><strong>Length of the mechanism. <\/strong>Depending on the length of the mechanism, you can choose different size tabletops. For example, for the PRO model base, the mechanism length is 108-180 cm, so for tables with this base, you can choose tabletops 120-200 cm. For the LITE &#8211; the mechanism length is 95.5-138.5 cm, accordingly, for tables with this base, you can choose tabletops 120-160 cm. <\/p>\n\n\n\n<p><strong>Memory buttons.<\/strong> The PRO model control panel is additionally equipped with buttons 1-4, which can be used to set the 4 most convenient height positions and change the table height with one press (while there is still the possibility to adjust the height with UP and DOWN buttons). The height of the basic LITE model is adjusted only with the UP and DOWN buttons. <\/p>\n\n\n\n<p><strong>The warranty period<\/strong> for the PRO model is 5 years, for the LITE &#8211; 3 years.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_67e22c-ad\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Which material is better to choose for the desktop?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>We offer three material options: Oak (joined solid wood panels) and Particle Board.&nbsp;<\/p>\n\n\n\n<p><strong>Particle Board.<\/strong> This is a type of chipboard with a matte or semi-matte coating of various colors. We use high-quality particle board from reputable manufacturers \u2014 SWISS KRONO and KRONOSPAN. Such desktops are not afraid of temperature or humidity changes, and are quite resistant to damage.<\/p>\n\n\n\n<p><strong>Oak.<\/strong> The natural material is covered with a special oil in two layers to protect the wood from temperature changes and preserve its natural color. An oak desktop looks much more impressive than particle board, but the choice is always up to the client.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane_81c958-3e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are there options for non-standard desktops?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<ol><li>With us, you can choose a tabletop not only of the desired size, but also of a color to your taste. This applies to particle board or oak, which we can darken. You can also order a desktop made from a single slab of solid oak.<\/li><\/ol>\n\n\n\n<p>In addition, at your request, the desktop can be augmented with additional cutouts and holes, as well as a mounted wireless. All this can be done to custom order.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane_ab8d15-4f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is it comfortable for a very tall person to work at a height adjustable desk?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>The working surface of our height adjustable desk can be changed within a range from 62 to 127 cm, so it is suitable for people of any height, even over 190 cm.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane_7da061-d5\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How much weight can our desk bear?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>The possibilities of our desks are quite large: the PRO model can lift up to 125 kg during movement, while the LITE is rated for 80 kg.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane_c8acf4-21\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>How much weight can our desk bear<strong>Is it possible to get our products at a discount? How often do promotions happen?\u00a0<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>We have holiday discounts, it is possible to use a promo code, and also to get cash back for reviews. In addition, you can save by choosing a particle board desktop of a non-standard size or color for 999 UAH (from the table on the website).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane_80f75c-e3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What is active sitting, for whom is it relevant?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Active sitting, as opposed to usual sitting, assumes that the muscles of the back and core remain engaged, without relaxing too much. You can read about the benefits of such sitting by following this link: https:\/\/www.stiystil.com.ua\/aktivne-sidinnya-yak-siditi-tak-shho-bulo-korisno\/<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane_edbb8e-77\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How to choose the chair for you?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>The best way is to try the chair for yourself, as the issue of seat comfort is quite individual. If it is not possible to test the chair, call us &#8211; and we will certainly help you choose. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane_c16a45-cd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Why do you need a floor mat or other accessories?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Floor mats help to properly distribute the load on your feet during long standing work. They also reduce the feeling of fatigue and heaviness in the legs. The accessories presented on our website will help create the most comfortable and ergonomic workplace.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane_ae6865-97\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"> <strong>Is it possible to test a desk? Where can this be done?<\/strong> <\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p> To test our desks for yourself and feel their advantages, visit our showroom in Kyiv at Yevhena Sverstyuka St. 13, office 405 or in Lviv at Knyahyni Olhy St. 95 (the Mark shopping center).m the date of order. Customized desk tops are not refundable. <\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane_555f26-30\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is it necessary to pay in advance?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>No, not if you choose to pay on delivery. However, even in this case, the production of custom desktops (non-standard size, color, etc.) must be paid in advance using the current account.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane_bfc741-4c\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>What services deliver goods ordered from us?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Address delivery to your door or to the nearest Nova Poshta branch according to the carrier\u2019s rates. You can estimate the delivery cost of your order on the carrier\u2019s website: https:\/\/novaposhta.ua\/delivery<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane_8d2723-98\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is it necessary to pay for shipping?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Address delivery to your door or to the nearest Nova Poshta branch according to the carrier\u2019s rates. If you receive the order at a Nova Poshta office, in which case an additional commission of 2% + 20 UAH will be charged. Therefore, we recommend making payment through the Nova Poshta application or placing an order with address delivery.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane_c6c248-80\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is it possible to have an order delivered to my door?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Place an order for the amount of 20 000 UAH or more and get free delivery!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane_d8edc1-13\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How exactly can payments be made?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Payment by installment is available using Monobank, with three payments over two months. To pay in this way, you must have available funds in the account sufficient to pay for the first installment, and a credit limit sufficient to cover the purchase price. Confirmation of the operation in the mobile application is also required.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane_45bb54-fd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What to do if the ordered product was damaged during transport?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Don&#8217;t panic! In case of defects or damage caused by the carrier, we advise that you refuse to receive or pay for the goods, draw up a certificate of return, and contact our managers. If you discover damage after you have already received the product, contact us and send a photo and\/or video of the defect.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane_02124d-db\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>In which cases can I return an ordered product?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>You can exchange or return a product within 14 days of receiving it, provided that it remains in a resalable, like-new condition with the original factory packaging intact. We return the funds paid for a returned or exchanged item immediately after inspecting its condition and appearance. In the case of an exchange or return, the return shipping costs are paid for by the buyer. However, there are exceptions. More details can be found by following this link: https:\/\/www.stiystil.com.ua\/zahyst-prav-korystuvacha\/#Obmin_ta_povernenna_tovaru<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane_efceff-4f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are special discounts available for customers who have ordered our products before?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Our customers receive a 5% discount on their next order.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-20 kt-pane_95d190-76\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is it possible to replace the mesh on a chair (if, for example, it was damaged by a pet)?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<p>Unfortunately, the mesh cannot be replaced on its own, but a complete replacement of the seat or backrest is possible. The warranty does not cover mechanical damage, so replacement and delivery of the repaired products is paid for by the buyer.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-21 kt-pane_407507-6d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What to do if the desk does not raise or lower, or gives an error?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel\"><div class=\"kt-accordion-panel-inner\">\n<ul><li>First, try restarting the desk management program:<\/li><\/ul>\n\n\n\n<p>1. Press and hold the DOWN button on the control panel until the table will not go down any further.<\/p>\n\n\n\n<p>2. Release the DOWN button.<\/p>\n\n\n\n<p>3. Press and hold the DOWN button again until &#8220;RST&#8221; appears on the screen. Note: \u201cRST\u201d may appear as \u201cASR\u201d.<\/p>\n\n\n\n<p>4. Release the DOWN button.&nbsp;<\/p>\n\n\n\n<p>5. Press and hold the DOWN button until the table lowers a little more, then slowly rises and eventually stops.<\/p>\n\n\n\n<p>6. Release the DOWN button. Now the table is ready for use.<\/p>\n\n\n\n<p>If rebooting doesn&#8217;t help, contact us and send a photo or video of the defect.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Didn`t find your question? Please contact us and we`ll give you all answers you need!<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_1140_center.php","meta":{"kt_blocks_editor_width":"","ngg_post_thumbnail":0},"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"6_block":false,"logo_carousel":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"shop_catalog":false,"shop_single":false,"shop_thumbnail":false,"swatches_image_size":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"\u0410\u0434\u043c\u0456\u043d","author_link":"https:\/\/www.stiystil.com.ua\/en\/author\/rossanukr-net\/"},"uagb_comment_info":0,"uagb_excerpt":"Didn`t find your question? Please contact us and we`ll give you all answers you need!","_links":{"self":[{"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/pages\/2719"}],"collection":[{"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/comments?post=2719"}],"version-history":[{"count":14,"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/pages\/2719\/revisions"}],"predecessor-version":[{"id":32127,"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/pages\/2719\/revisions\/32127"}],"wp:attachment":[{"href":"https:\/\/www.stiystil.com.ua\/en\/wp-json\/wp\/v2\/media?parent=2719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}